top-travel-agencies-liverpool
We extensively test and research all services we review. Here's why you can trust us.

A Local Globetrotter’s Guide to the 5 Best Travel Agencies in Liverpool

  • Track Record: We looked for travel agencies with a proven history of delivering excellent experiences, from hassle-free bookings to unforgettable holidays.
  • Customer Reviews: We focused on agencies with consistently positive reviews from satisfied customers, reflecting their reliability and commitment to customer service.
  • Range of Services: Top agencies offer a wide range of services, from basic bookings to custom itineraries, ensuring they can meet the diverse needs of their clients.
  • Personalised Service: Agencies that offer a bespoke, personalised experience stand out, as they take the time to tailor travel plans based on individual preferences.
  • Transparency: We sought agencies that provide clear pricing, with no hidden fees or surprises, so clients know exactly what to expect.
  • Flexibility: The best agencies offer flexible booking options, allowing you to make changes or cancellations with ease, especially in uncertain times.
  • Range of Destinations: We looked for agencies with expertise in a variety of destinations, whether it's city breaks, beach holidays, or adventure travel.
  • After-Sales Support: Agencies that provide excellent after-sales support, such as help with re-booking or handling travel disruptions, are always a top choice.

A mate of mine recently tried to plan a proper family reunion abroad, and after a few tries (and a lot of hair-pulling), he finally threw in the towel. 

It was just too much faff—booking flights, sorting digs, and keeping everyone sweet, from the little nippers to the oldies. So, he came to me, and I pointed him towards a top-notch Liverpool travel agency. 

Before long, they had everything sorted, and the reunion went off without a hitch—food, tours, the works!

For a hassle-free trip, you deserve a pro to do the legwork. With that, here are Liverpool’s best travel agencies that make planning a trip an absolute doddle.

How much do travel agencies charge in Liverpool?

For standard bookings or package deals, travel agencies in Liverpool don’t charge additional fees. That’s because they earn a commission (usually around 10-15%) from airlines, hotels, or tour operators. 
For more tailored or complex itineraries, agencies may charge a planning fee, typically ranging from £30 to £100. Bespoke services, especially for luxury or group travel, may involve a higher fee, sometimes up to 20% of the trip cost. 

1. Barrhead Travel

barrhead-travel

Business Address: 58 Allerton Rd

Website: https://www.facebook.com/barrheadtravelliverpool/

Instagram: https://www.instagram.com/barrheadtravel/

Contact Details: +44 151 459 8444

Business Hours:

  • Mon – Sat: 9:30 AM – 5:30 PM
  • Sunday: 10 AM – 4 PM

Barrhead Travel has nearly 50 years of experience and 70 locations across the UK. In fact, they’ve gained several industry nods, such as the SPAA Sparkle Awards, Travel Weekly Agent Achievement Awards, and lots more!

Those who are after a sun-soaked all-inclusive holiday in the Canary Islands, a cheeky getaway to Greece, or a bit of luxury in Dubai or Thailand are in for a treat. They’ve got you covered with options for every budget.

In addition to being pros at beach holidays, they’re also cruise experts. They handle everything—from short Northern European trips to massive world cruises.

If you’re looking to save a few quid (I mean, who isn’t?), definitely check out their Deals page. You could end up saving up to £300 on some seriously cracking packages!

The only thing worth mentioning is that they can be a bit on the pricier side.

Pros

  • Over 45 years of experience
  • Has 70 locations across the UK
  • Received several awards
  • Specialises in all-inclusive holidays
  • Also experts in cruise holidays
  • Has online deals and promo packages

Cons

  • Pricey

Will help with the smallest of details to make your holiday perfect

“Booked our last 2 holidays with Ange and the team. They are absolutely fantastic and will help with the smallest of details to make your holiday perfect. Thank you all.”

Gav williams, Google Review

Absolutely fantastic service

“Absolutely fantastic service, booked to go to Cyprus and ended up calling the shop to book again whilst we where sitting by the pool. Spoke to Ang and nothing was to much hassle.”

oldskool house music, Google Review   

2. TUI Holiday Store

tui-holiday-store

Business Address: Liverpool Shopping Park, 51A Montrose Way

Website: https://www.tui.co.uk/tui-holiday-store-51a-montrose-way-liverpool/

Instagram: https://www.instagram.com/tuiuk/

Contact Details: +44 151 709 5455

Business Hours:

  • Mon – Fri: 9 AM – 8 PM
  • Saturday: 9 AM – 7 PM
  • Sunday: 11 AM – 5 PM

TUI Holiday store is part of the massive TUI Group, so you know they’ve got travel down to a T. 

You can choose from a beach break, city jaunt, lake or mountain getaway, trek around the globe, and lots more. And they’ve even got Crystal Ski Holidays to boot.

Their travel experts are a friendly bunch, ready to customise your trip. Oh, and you can’t miss their TUI Travel Money counter, either: fab rates on over 50 currencies, no commission, and you’ll be chuffed to know your quid goes far!

Cruising is where they really shine—Marella Cruises lets you sail away to over 120 dreamy destinations. And the best bit? No need to faff about with extra charges since tips and service charges are all sorted. 

Sadly, we heard they’re a bit slow to pick up the phone. 

Pros

  • Wide range of holiday types
  • Customisable trips
  • Has a TUI Travel Money counter
  • Has Marella Cruises
  • Tips and service charges included

Cons

  • Not responsive

Worked out the best possible deals for us

“Had the pleasure of working with Holly to book a trip to Iceland for this December – quick and efficient – helped book all our experiences into one helpful package and worked out the best possible deals for us – would 100% recommend her assistance to anyone!”

Luke Liddell, Google Review

Went above and beyond for us today booking our cruise

“Katie was a fantastic help in store help will definitely give her 5 stars as she went above and beyond for us today booking our cruise, will definitely be booking again in-store.”

carolann clarke, Google Review

3. Trailfinders Liverpool

trailfinders-liverpool

Business Address: 36 Whitechapel

Website: https://www.trailfinders.com/travel-centre/lpl

Instagram: https://www.instagram.com/trailfindersofficial/

Contact Details: +44 151 221 9500

Business Hours:

  • Mon – Fri: 9 AM – 7 PM
  • Saturday: 9 AM – 6 PM
  • Sunday: 10 AM – 6 PM

Trailfinders has been doing its thing since 1970 when Sir Mike Gooley, an ex-SAS bloke, started it all with a team of four. Fast forward, and now they’ve got over a thousand staff and arranged travel for more than 16 million people!

This lot is spot-on for tailor-made trips made by their top-tier travel consultants. They’re also available seven days a week across 46 centres in the UK and Ireland, ready to sort you out.

When it comes to travel options, they’re stacked—from flights and tours to hotels, cruises, and even motorhome hires. And it doesn’t matter if you’re on a shoestring budget or looking for a luxury break, their prices are hard to beat.

For instance, if you’re eyeing a gap year, a long break, or just need a change of scenery, they’ll line up a student budget-friendly adventure to remember.

That said, there have been a few grumbles about pushy upselling.

Pros

  • Over 50 years of experience
  • Has helped over 16 million people
  • Customised trips
  • Wide range of travel options and budgets
  • Specialises in gap year and student travel

Cons

  • Pushy upselling

Excellent branch of Trailfinders we have used several times

“An excellent branch of Trailfinders which we have used several times. We go in with a loose plan of where we want to visit. Hey Presto, in a short time with their expert advice we have an itinerary with travel and accommodation booked at a price to suit our pocket. The follow up service is excellent, with tickets, vouchers and telephone support as needed.”

Leslie Jones, Google Review

Communication with us was excellent

“Haven’t been on the trip yet, but found booking our trip to Japan absolutely easy. Glen the guy we dealt with was great. Understood what we wanted and put it in place for a really good price. Communication with us was excellent, hope the trip is as good.”

andrew dobie, Google Review

4. Hays Travel

hays-travel

Business Address: 55 Lord St

Website: https://www.haystravel.co.uk/

Instagram: https://www.instagram.com/haystravel/

Contact Details: +44 151 438 6599

Business Hours:

  • Mon, Wed – Fri: 9:15 AM – 5:30 PM
  • Tuesday: 10 AM – 5:30 PM
  • Saturday: 9:15 AM – 5 PM
  • Sunday: 11 AM – 4 PM

Back in 1980, John Hays kicked things off by selling holidays from a dressing table in his mum’s babywear shop. Now? Hays Travel is the UK’s largest independent travel agent. 

They’ve bagged themselves some serious bragging rights, winning three golds at the 2023 British Travel Awards. These include Best National Travel Retailer, Best Cruise Travel Agency, and Best Retailer for Travel Money.

Fancy a bit of adventure? Their tours and safari holidays are top-notch—we’re talking escorted tours through China’s neon-lit Shanghai, the Great Wall, and Hong Kong.

If it’s a family trip you’re after, Disneyland Paris is a dream. Stay in a beautifully themed Disney Hotel and soak up all the magic.

Now, not all’s sunshine and rainbows—some folks told us that their reps can be a bit rude. 

Pros

  • Over 40 years of experience
  • Won several awards
  • Known for tours and safari holidays
  • Also known for Disneyland trips

Cons

  • Rude reps

Fabulous, well-informed, helpful service

“Fabulous, well informed, helpful service from Michelle at Hayes Liverpool, Lord St branch. This will be our permanent Travel agent for future Holidays. Peter & Jane Houlston.”

Peter Houlston, Google Review

Staff at Hays Travel are very helpful and down-to-earth

“We recently when to Hays to discuss city breaks as we have never try one before,Tje help we got from Lyndsey was above and beyond so helpful very friendly and we had a good laugh too,she found holidays for us and didn’t mind searching again and again when flights didn’t suit us.We have found the staff at Hays Travel are very helpful and down to earth.”

James Bailey, Google Review

5. Perfect Getaways

perfect-getaways

Business Address: 79, St Johns Way

Website: https://www.perfectgetaways.co.uk/

Instagram: https://www.instagram.com/perfectgetawaystravel/

Contact Details: +44 151 245 0552

Business Hours: Mon – Sat: 9:30 AM – 5:30 PM

Perfect Getaways is based in the North West, starting back in 2017 by Nicola and David. Fast forward a bit, and they’ve smashed out over 10,000 deals and sent more than 72,000 happy customers packing.

They’ve got 10 spots dotted around—you’ll find ’em in places like Little Sutton, Neston, Birkenhead, Liverpool, St Helens, and more. 

Head into one of their sites, and you’ll be treated like royalty. We’re talking free bar for the grown-ups, a cinema for the kiddos, a sweet shop, games consoles, and massive telly screens. 

And when it comes to holidays, they’re all about tailor-made itineraries. Got a wedding, honeymoon, solo trip, big group booking, or fancy a cruise? Whatever you’re after, they’ll sort you out. 

They keep it flexible—you can book in-store, over the phone, by email, WhatsApp, or live chat. Whatever works for you!

The only downside is some booking mistakes that we heard about. 

Pros

  • Over 7 years of experience
  • Great in-office amenities
  • Offers tailor-made itineraries
  • Wide range of booking options

Cons

  • Some booking mistakes

Went above and beyond to get me an amazing deal

“Highly recommend contacting Luke for all your holiday needs! He took on my enquiry and has been so helpful! He went above and beyond to get me an amazing deal even though I had him up the wall with several scenarios/dates/party size etc – nothing was too much trouble. Also a massive Thank you to Sarah for sharing the fantastic offers via social media.”

 Clare Sepetowski, Google Review

Save several hundred on the same quote I had online

“Booked holiday with perfect getaway. Save several hundred on same quote I had online. Will only be booking through Michael going forward . He sorted everytfrom fast track security for my autistic son to transfer and special hotel requests . Fantastic service. If I coukd give 10stars I would.”

Kev Miller, Google Review


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